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Zoom connection and signature invalid error

We’re aware that a number of users are experiencing issues connecting StreamAlive to Zoom. Users are receiving the following error: Zoom reported a connection error: Signature is invalid We’re talking to the Zoom technical support to understand what’s happening here. In the meantime you can try the following: Try reconnecting. Many users report that they tried two or three times and then it connected If you have authorized StreamAlive to access your Zoom account, try de-authorizing it and reauthorizing it This is not a problem or a bug with StreamAlive and once it has connected StreamAlive’s interactions will work as normal. We’ll update users once we have an update from Zoom on this matter and apologise for the inconvenience.

Peter Claridge About 4 hours ago

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Announcments

Bug fixes have just been pushed!

Bug fixes have just been pushed! New bug fixes have just been pushed. Please reload the StreamAlive app in PowerPoint to see the latest updates. AI for Single Interactions. Fix for AI Single Interactions suggesting only power poll. Fix for single interaction choice circle options not picking up in preview. Fix for the first Single Interaction requiring double prompt for adding an interaction. Fix for interactions with word cloud and emojis everywhere throwing error when switching between them in app. Fix for the issue where exiting an interaction launched directly from the Editor page would take the user back to the Editor page. Fix for. “Interactions” requiring 2 clicks to add the interaction Thanks to everyone who reported the issues!

Peter Claridge 3 months ago

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